kiosk and queuing features

The terminal automation system was specifically designed to cater to the needs of a terminal serving multiple oil companies and independent companies carrying the oil to different locations. Sites like the ones in Phichit and Lampang need a structured queuing system to manage their traffic. Queuing evaluates the workload on the site in real-time and produces an “optimum” plan to get the trucks through the site as efficiently as possible. The MHT Queuing software is flexible in that you can define what “efficiency” means to your site: maximum throughput of product, minimal amount of delay for drivers, even favouring certain customers over others.

The Kiosks and queuing provide load planning and optimisation features with automated notification by SMS and electronic document delivery making operations transparent to stakeholders. API’s allow integration with ERP systems to allow an accurate exchange of transactions and orders, ensuring that the products dispensed are subject to financial controls.

The touch screen kiosk allows drivers without the assistance of terminal operators to set up their scheduled loads, safely within all limits of trucks and allowed grades of product. Displays are presented in both Thai and English. The validity of driver licenses, safety inspections of trucks or other safety constraints are checked at that time too. The driver is assigned a queuing number, making sure that they get the right product into the compartments of the truck, and presented with a printed Fill Advisory Note . A big screen shows the individual queues and calls drivers to the loading bay at the optimum time. Operators optionally keep full control on who is loading in what location, with the ability to reschedule.

Additional manual inspection of the truck compartments before and after loading by terminal staff gives a second safety layer and it is documented in the system. This ensures a smooth distribution of fuels to the customers.